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Inkcloser

We built Inkcloser, a management and customer service SaaS for tattoo artists.

Customer service SaaS · Operations

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Inkcloser: Customer service SaaS

Context

Tattoo artists get quote requests on WhatsApp at all hours and spend time answering the same questions instead of tattooing.

Challenge

Answer every request quickly, give a price range consistent with the artist’s own rates and book the session, without taking control of the conversation away from the artist.

What was built

  • WhatsApp assistant that understands the request: style, body area, size and reference.
  • Quotes as price ranges based on each artist’s rate table.
  • Scheduling with open slots, synced with Google Calendar, and session booking.
  • Dashboard with conversations, clients, calendar and campaigns, where the artist can take over any conversation.
  • Subscription plans with recurring billing.

Results

  • Requests answered at any hour without the artist stopping work.
  • From first contact to booked session in a single flow.
  • Live at inkcloser.app.

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